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Zipcar Sucks. Period.

20 Jun

June 20, 2021

Zipcar is a car sharing service in which you rent a car and pick it up at a public location, usually a parking lot. I’ve used them three times and it has been a problem every single time.

TRIP 1. There was no car available in my area so I had to book one a twenty minute ride away. I wasn’t too upset (yet) since Zipcar would reimburse me for the cost of my trip. So to be clear, I was taking an Uber to get to the car I rented. (Problem #1.) But when I got to the public municipal lot the car was parked in, it wasn’t there. So I had to take another, half hour, ride to another Zipcar even further away. And when I retuned the car to that location, I had a now 40 minute Uber ride back home. Convenient? NOT.

TRIP 2. I managed to book a car in a location only a short walk away. Sound good? Yes. Smell good? No. The car was filthy and stunk like someone had eviscerated an antelope in the back seat.

How did it look? Judge for yourself.

So I called Zipcar and they gave me two options. I could get another car, with the very minor caveat that the only other available car was in another borough, or I could run this one through a car wash and they would reimburse me.

Screw that, I am not doing their work for them. I shoved the trash in the trunk (let Zipcar worry about it) and drove around with the windows open. After only three hours it was breathable in there.

TRIP 3. Today is Father’s Day and knowing it would be hard to get a car, I rented one close by three weeks in advance. And two days before the trip, I got notified that due to an issue with the car, I was being switched to a car a half hour trip away. What was wrong with the car? I don’t know. I called customer support to complain and the guy on the other end, who was clearly simply reading from a script, informed me, through a thick internationally outsourced accent, that the car was unavailable due to, well, I don’t know. Unless the car really did have schmegma dripping out of the tailpipe, I couldn’t understand him. And that is not the worst part. That’s when I got to the car and it would not unlock. Since Zipcar has no physical rental locations to get keys they do everything over their app, including sending a signal to unlock the car. Oh, there are keys, they are just locked inside the car until Zipcar sends the unlock signal. And this car would not unlock. So I called customer support and they could not unlock it, and they had no one that could, you know, show up with a key and unlock it, and of course, this being Father’s Day there was not a single car available at all.

Yes, I called customer support and ranted and raved, and yes, I spoke to a “supervisor” (who may have been the same guy, I swear they sounded so much alike) and no, I accomplished nothing except I got to use “ugotz” on a recorded call, which has been a goal of mine for quite some time.

So, no I am not spending this Father’s Day with my family. SCREW YOU, ZIPCAR.

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Women: What Are You Doing?

9 Jun

June 9, 2018

Recently, I was with my Mom and we were taking car service downtown. Mom takes this particular car service a lot. she knows the drivers and they know her. She’s a regular. On this particular day we were sitting in the back and as we approached the destination she leaned over to me and handed me the money for the driver. She wanted me to give it to him. (I’m sure you’re wondering why I didn’t pay for the trip. Simple. Mom wouldn’t let me.)

I have no idea why she wanted me to give it to the driver when she takes this car service all the time and pays herself. I started to ask her why but she said “because I said so,” which is good enough for me coming from Mom.

But this isn’t the first time. It’s not a unique phenomena that woman- independent, strong women- defer to a man when it comes time to handle money. I’m not talking about paying, I mean literally holding and handing money to someone.

Longtime readers of this blog, at least those who admit to reading this blog, may recall a trip I made back in my teaching days as a chaperone to a bus load of kids touring colleges around Boston. It was led by a very strong-willed female teacher. She set it up, arranged the bus, made hotel reservations, etc. Yet at the end of the trip when it came time to tip the bus driver, she handed me the money to give the driver. Why? She had been dealing with him all along, giving directions, etc. But when it came to handing him some money, this strong and in charge woman decided a man should do it.

Slightly more recently, when I worked at the Company I Am still not allowed to name, I went on a corporate trip with my group to Delaware. It was a miserable trip and you can read about it here. The highlight was the view from my hotel, which was a swamp. We got on a shuttle bus, me sitting behind the driver, one of the group sitting next to me, the boss behind me, the other group member behind her. I was not paying any attention at all until this happened:

When the driver asked where we were from, my boss literally kicked the back of my seat and said “answer him.” I had to ask him to repeat the question since I had totally zoned out as soon as I got on the shuttle, day dreaming about ditching all responsibility and going the heck home.

 

Again, when it came time to deal with a man, my boss, a woman who was not afraid to yell and kick my seat, deferred to a man to answer a question. I wasn’t the spokesman of the group at any other time, before or since, and other than a mumbled “hey” I hadn’t had any interaction with the driver. But when it came time to make small talk, somehow my boss, rather than answer him herself, wanted me to do it. Did I mention I was the only man in the group?

Why? Is this some sort of reverse chivalry? Do they think they are doing me a favor by having me do the stereotypically male things, like tipping and dealing with directions? Is there a kind of reverse feminism at work? I really don’t understand. So ladies, I ask you- what is this odd behavior all about? Is this a throwback to the attitude of some things are men’s work? Is this a set back for feminism? Or is this just the way things are? 

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